ROCKI Community Forums

Setting up ROCKI • Re: Official Hard/Factory Reset?

2014-07-18T01:52:54+00:00

Hi @seniortx99!

As you maybe have read above, we are aware of this issue and are working on a fix. For now, there are a few ways you could resolve the problem.

The one i would recommend is letting ROCKI boot in hotspot mode. Your ROCKI should do this automatically if you are not within range of the router it is configured with. Once you're in hotspot mode, connect your phone or laptop to ROCKI through wifi. You'll see an SSID called ROCKI_XXXXXX and the password is 87654321.

Open your web browser and to access the config page of ROCKI, browse to http://192.168.0.1 (when in hotspot mode) There you will be able to manually fill in the SSID and Password of the wifi network you wish to connect to.

Another option would be to rename your current wifi network temporarily to the one you were using previously. This will allow ROCKI to connect automatically and from the configuration panel of ROCKI you will be able to manually change the SSID and password.

As soon as our new firmware version is released, this whole process will be made much easier. Please accept our appologies for the trouble now and thanks for your support!

Statistics: Posted by Simon — Fri Jul 18, 2014 1:52 am

Setting up ROCKI • Re: Official Hard/Factory Reset?

2014-07-17T22:22:10+00:00

@Simon I am having the same problem. I had tested my rocki on another router and now I can't get it to reset so it isn't usable on my wifi. Please advise. Thanks! [SIMON, THIS IS THE THREAD I MEANT TO POST THIS ON]

Statistics: Posted by seniortx99 — Thu Jul 17, 2014 10:22 pm

Setting up ROCKI • Re: Rocki in Hotspot Mode - Suddenly Password protected

2014-07-17T01:38:48+00:00

Hi @Ksoze!

The standard password for ROCKI in hotspot is 87654321. Just fill it in and you'll have full access to your ROCKI again!

After the rest, it could be that the voice feedback setting has been turned off. You can reactivate this in the ROCKI control panel by browsing to its IP address. (Usually http://192.168.0.104/)

With the next firmware update, the boot button will act as a hard reset button. This indeed has not been functioning properly till now.

This should do the trick for you! Let me know if you have more questions!

ROCKI ON!

Statistics: Posted by Simon — Thu Jul 17, 2014 1:38 am

Setting up ROCKI • Rocki in Hotspot Mode - Suddenly Password protected

2014-07-17T00:54:20+00:00

Hello,

I was testing out my Rocki again - and after resetting all the connection details to default, I was able to stream music to the Rocki in Hotspot mode.

Suddenly, the Rocki stops streaming mid-song and I lose connection.

I use a WiFi scanning tool on my phone and the Rocki signal still shows up, but now the Security settings show it as WEP protected. I reboot the Rocki and now it shows as WPA2 protected. I have tried power cycling the Rocki and still no luck - I have also noticed that there is no audio coming out from the Rocki after each reset. The only response I get is the LED flashing red Twice and then Solid Green.

I have not set any passwords on the Rocki at all. I have no idea how it became PW protected while in Hotspot mode.

What exactly does the boot button do if it doesn't hard reset the device? It boggles the mind that you did not anticipate the need for a hard reset of the settings.

Statistics: Posted by ksoze — Thu Jul 17, 2014 12:54 am

Setting up ROCKI • Re: Using ROCKI with WEP encryption

2014-07-16T15:23:25+00:00

Any update on the long length WEP fix?

Statistics: Posted by randap — Wed Jul 16, 2014 3:23 pm

Setting up ROCKI • Re: Connection oke but sound is hesitating

2014-07-14T07:57:03+00:00

Too bad to hear that @Olli!

Let's hope a new one does the trick! Don't hesitate to hit me up here if you have more questions!

ROCKI ON!

Statistics: Posted by Simon — Mon Jul 14, 2014 7:57 am

Setting up ROCKI • Re: Connection oke but sound is hesitating

2014-07-12T10:32:08+00:00

Sending ROCKI back, called with the shop, it's the ROCKI that causes the problem. Commen problem I understood

Statistics: Posted by Olli — Sat Jul 12, 2014 10:32 am

Setting up ROCKI • Re: Connection oke but sound is hesitating

2014-07-10T16:22:26+00:00

Mmmm.... I don't understand anymore. I already using the new app. I have to use airplay then on the IPhone/iPad ? Pfff....

Statistics: Posted by Olli — Thu Jul 10, 2014 4:22 pm

Setting up ROCKI • Re: Connection oke but sound is hesitating

2014-07-10T01:43:34+00:00

Happy Birthday @Olli!

There might be a way you can save your birthday party! Download the new ROCKI app for iOS! It works with iPad and iPhone and it should help you solve the problem! The app can be downloaded from this link (and is FREE!) https://itunes.apple.com/us/app/rocki/id884100956?ls=1&mt=8

It will take you through a quick setup process and you'll then be using your Wi-Fi connection to stream the music instead of Airplay!

Fingers crossed!

Statistics: Posted by Simon — Thu Jul 10, 2014 1:43 am

Setting up ROCKI • Re: Connection oke but sound is hesitating

2014-07-09T13:52:42+00:00

Hi Simon,

I did exactly what you wrote, but still I have the same problem.
And today I have my birthday party... so now we have only old cd's!

What to do next?

Gr Olli

Statistics: Posted by Olli — Wed Jul 09, 2014 1:52 pm

Setting up ROCKI • Re: Connection oke but sound is hesitating

2014-07-08T12:56:24+00:00

Let's try to factory rest your ROCKI and then install the latest firmware!

Connect ROCKI to the same Wi-Fi network your PC in connected to and browse to the IP address of your ROCKI. The easiest way to find it is to check the File Explorer on a Windows PC for network devices it has found. You should see a ROCKI device there, right-click it and choose properties to see the IP it’s on. Note it down. (Generally the IP address will be 192.168.0.106)

Head over to the IP address you found, scroll down and click on Factory Reset. Once that is done, follow this guide to update your ROCKI to the latest firmware: http://www.myrocki.com/fwupdate/

Let me know how that went!

Statistics: Posted by Simon — Tue Jul 08, 2014 12:56 pm

Setting up ROCKI • Re: Using ROCKI with WEP encryption

2014-07-08T01:30:55+00:00

Glad to hear that!

Could you elaborate a bit more about what you would like to see extra in the Soundcloud app or how you would like to see it changed?

Statistics: Posted by Simon — Tue Jul 08, 2014 1:30 am

Setting up ROCKI • Re: Connection oke but sound is hesitating

2014-07-07T12:41:12+00:00

Hi,

Distince router is perfect, next to my audi system.

The wifi connection is oke.

Local I didn't try yet. I don't have music on my iPad/iPhone. The voice of Rocki is not hesitating.

http://youtu.be/bMREniwDFM8

Statistics: Posted by Olli — Mon Jul 07, 2014 12:41 pm

Setting up ROCKI • Re: Using ROCKI with WEP encryption

2014-07-07T11:47:38+00:00

Thanks for your help. I emailed them this morning.
In other news, my other Rocki is working! Soundcloud leaves a bit to be desired, but using the new IPhone/IPad app, I am able to stream Spotify.

Statistics: Posted by bgrosenberg — Mon Jul 07, 2014 11:47 am

Setting up ROCKI • Re: Connection oke but sound is hesitating

2014-07-07T07:42:53+00:00

Oh yeah, there are quite some file restrictions on the forum... If you think i really should see it, upload it to Youtube if you will.

No, you're not doing anything wrong as far as i hear. Spotify through Airplay should play just fine. How far is ROCKI from your router?

Do you have a bad connection from both your iPad and iPhone? How about when you play local music files? Does that work better?

Statistics: Posted by Simon — Mon Jul 07, 2014 7:42 am